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العربية - مصر
Čeština
Deutsch
Español
Français
Polski
Português - Brasil
In-Store Manuals
In-Store Manuals
Display (Android)
Presenter (iOS)
Workarounds and Retail Modes
Remote DS
Troubleshooting
Manager app
Display DS
SmartCircle Display for Windows
General Information
FAQ
SmartPriceTags.com
Head office and Onboarding
Prepare your Network
Location Configuration
Campaigns
Troubleshooting
Metrics
Access Configuration
Price Tag Manager
Sales Tools
For Developers
Back to home
SmartCircle Help Center
In-Store Manuals
In-Store Manuals
Display (Android)
Presenter (iOS)
Workarounds and Retail Modes
Remote DS
Troubleshooting
Manager app
Display DS
SmartCircle Display for Windows
General Information
FAQ
SmartPriceTags.com
Head office and Onboarding
Prepare your Network
Location Configuration
Campaigns
Troubleshooting
Metrics
Access Configuration
Price Tag Manager
Sales Tools
For Developers
In-Store Manuals
Step-by-step instructions on how to install, maintain and remove the SmartCircle app in your stores
Quick in-store manual
Display (Android)
User Guide - How to install Display with a QR (Android)
User Guide - SmartCircle Basic installation (Android)
User Guide - Android Factory reset
User Guide - How to disarm (unlock, deactivate) the SmartCircle Display app
User Guide - How to unassign (remove) the SmartCircle Display app
User Guide - Enroll an Android device to a fixture and position
User Guide - Choosing SKU (EAN / UPC)
User Guide - How to move/change the device to a new position
Sideload apk via OTG cable
How to sideload an Android app
In-store: Device is locked by factory reset protection
In-store: Problem enabling Accessibility Services on Display app after install
In-store: Unable to initialize the camera
In-store: There was a problem parsing the package
In-store: Troubleshoot QR code scanning problems
In-store: Device fails to scan a QR code/QR tag
In store: Display app fails to install during QR provisioning
Features - Keep WiFi always on
Workaround - Google Pixel 3 series Retail Mode
Features - Setting up Tethering & portable hotspot is not allowed (QR/NFC)
Features - Custom WiFi connection
How to activate/deactivate - device administrator
Features - Setting up a VPN is not allowed (QR/NFC)
Features - Factory data reset is not allowed (QR/NFC)
Features - Automatic restart is available (QR/NFC)
Features - Play store is not accessible when there is no account setup (QR/NFC)
Features - Blocked changing the wallpaper (QR/NFC)
Features - Installation of apps from unknown sources is not allowed (QR/NFC)
Features - Disable adding accounts (QR/NFC)
Features - Automatic removal of security PIN, pattern or password (QR/NFC)
Features - Permission - send SMS
Features - immersive mode (software buttons hidden in idle state)
Features - Installation card - accessibility services
Features - Installation card - activate device administrator
Features - Installation card - apps with usage access
Features - Installation card - overlay window
Features - Installation card - use phone storage
Features - Installation card - SmartCircle RM
Features - Installation card - write settings
Features - Installation card - read phone state
Features - Scheduled enrollment for android Display devices
Features - Face detection
Features - Display (Android) general list of features
Features - Alarms
How to remove app shortcuts
Workaround - VIVO
How to deactivate the alarm
User Guide - What does the Display main Screen show
User Guide - How to turn off alarm
User Guide - How to swap a device using a QR code
Features - Automatic uninstall of applications (QR/NFC)
See more
Presenter (iOS)
Uninstalling SmartCircle Display from iOS
Presenter screens - managed mode
Exiting Presenter media for iOS device access
Changing between standalone and managed mode
Installation of SmartCircle Presenter - standalone mode
Presenter screens - standalone mode
Uninstalling SmartCircle Presenter
Keep Presenter in the foreground
How to Fix “iPhone is Disabled. Connect to iTunes” error
Remove Presenter from the foreground
User Guide - How to enroll Presenter (iOS) into a location (managed mode)
User Guide - How to install SmartCircle Presenter (iOS)
See more
Workarounds and Retail Modes
SmartCircle alongside Samsung Retail Mode
In-store: The device displays the wrong price
Troubleshooting - In-store: Protect settings feature does not work on LG devices
Workaround - Android GO
Workaround - Sony “STAMINA mode”
Workaround - Asus Zenfone demo mode
Workaround - Sony retail mode
Workaround - Nokia 8 retail mode
Huawei workarounds - Display app gets killed
Xiaomi workaround - Display app gets killed out of working hours
Workaround - Samsung battery optimization
Workaround - LG retail mode
Workaround - Motorola retail mode
Workaround - Xiaomi retail mode
Workaround - Honor retail mode
Workaround - Android campaign shows a black screen or lower speed
Nokia workaround - Display app gets killed out of working hours
Motorola workaround - Display app gets killed out of working hours
Oppo workaround - Display app gets killed out of working hours
Workaround - TCL Demo Mode
Workaround - Disable Demo Mode on NOKIA G10
Xiaomi workaround - Locking the Display app from the recent apps button
Xiaomi workaround - Disable MIUI 12 optimization
Workaround - Samsung retail Mode
Workaround - Huawei retail mode
Workaround - OPPO demo mode
Alcatel Retail Mode removal using a PC
Workaround - Fixing Apple devices disconnectivity on iOS 16.1
Workaround - iOS retail mode
Xiaomi Workaround - Camera is not loading on some devices
See more
Remote DS
Assign target devices to Remote DS
Android status bar
Installation of SmartCircle Remote DS through Google Play
Enroll and assign a remote DS using the enrollment code
Select target devices
Uninstalling SmartCircle Remote DS
Start media
Exit the SmartCircle Remote DS app
Remote DS - Home screen
Android screen pinning
Ideal Specs for a Remote DS player
About the SmartCircle Remote DS app
Unassign Remote DS
SmartCircle Play360 - Installation Guide
See more
Troubleshooting
Performing a device rotation
In-store: RemoteDS app does not start as a launcher
In-store: Black screen on devices
In-store: Sidebar appears during campaigns
How to exit ''Demo Mode'' on OnePlus devices
How to Install an APK on an Android TV
How to Uninstall ''Retail Mode'' on OnePlus devices
Recommended settings for router and WiFi network
Manager: Display device is not visible
Manager: Key not found
Manager: Key entered is not valid
Manager: Synchronization error
Choose the best channel for your WiFi
Troubleshooting - Video Price-tag screen goes either white or black or responds slowly
Workaround - Honor Background apps are forced to close
Screen brightness on phone is very low
Workaround - TECNO Screen Brightness issues
See more
Manager app
2.16 Apply configuration changes to all devices
2.25 Device status
3.8 Displays - Manager app screens
2.17 Confirm device configuration
2.15 Control a device from the manager
2.7 Assign a dummy device
2.5 Assign a Remote DS device
2.13 Unassign a Remote DS
2.11 Move device from one location to another
2.10 Move device from one fixture and position to another
2.9 Change the device name
2.8 Confirm device fixture and position
2.1 Add location to your manager device
1.5 Manager Key - Activation Error
1.1 SmartCircle Manager
2.2 Auto-assign function
1.4 Uninstalling SmartCircle Manager
1.2 Installation of SmartCircle Manager (Android only)
Enrollment page features and functions
Unassign a device (from a web browser)
Request manager key and enrollment code recovery
3.12 Managers button - Manager app screens
3.11 Enable debug - Manager app screens
3.9 Remote DS - Manager app screens
3.7 Location settings - Manager app screens
3.6 Fixtures - Manager app screens
3.5 About - Manager app screens
3.4 Help - Manager app screens
3.2 License - Manager app screens
3.10 Take a Break - Manager app screens
3.1 Home - Manager app screens
3.3 Settings screen - Manager app screens
Request location access
2.23 Synchronization
2.22 Location information
2.21 Manager Around and No Manager Around modes
2.20 Notifications in the top bar
2.19 Activate a display alarm
2.18 Deactivate a display alarm
See more
Display DS
DisplayDS Home Screen
Debug mode
SmartCircle Display for Windows
User Guide - How to uninstall SmartCircle Display for Windows
User Guide - How to install SmartCircle Display in Windows
Workaround for Windows error: “The App You’re Trying to Install Isn’t a Microsoft-Verified App”